LONG TERM CONTRACTS

FOR RESIDENTS

UNMETERED DATA SIM PLAN

Price

¥ 3,200

monthly

Subscription Bundle

Account
Activation Fee

¥3,000

3 Months'
Subscription Fee

¥9,600

*Day of signup to the end of the month is free. Usage subscription begins from the 1st of the following month.

Total

¥12,600

**Tax not included.

Plan

Unmetered Data

Unmetered Data

Genki Mobile’s Unmetered Data plan does not account your total monthly data usage (UL/DL).
Our fair usage policy only counts your daily average, and if your daily average within the past 3 days exceeds 1GB,
your connection can be dropped to under 200kbps until the daily average of the past 3 days falls within the limit.
This means you can use up to around 30GB each month!

Unmetered Data
Easy Payment

Easy Payment

Our easy prepaid system accepts convenience store payments (at participating stores: see here for details), PayPal payments, and various credit card payments (via PayPal; no account required).

Easy Payment
Compatible with Most SIM-free Smartphones

Compatible with Most SIM-free Smartphones

Genki Mobile can be used on various SIM-free and Docomo smartphones (see here for full list of tested devices).
Activation is only a few taps away on your favorite device!

Compatible with Most SIM-free Smartphones

Order

First Time Users

Purchase Subscription Bundle on Genki Mobile online store

Receive confirmation email with payment number

Place payment. Bundle ships after payment is confirmed

Receive shipment, insert SIM card, and configure APN to activate

Subscription Renewal

Receive Subscription Renewal email on the 15th of each month

Follow instructions to purchase Subscription Renewal package

Place payment to renew account before expiration on the 1st

Complete Subscription Renewal to enjoy Genki Mobile!

[ Important Notice ]
Your subscription will expire after the expiration date shown on your activation email.
Unless the subscription renewal process and payment is completed, your service will be suspended in 3 days and terminated in 5 days after the subscription expires.
Genki Mobile will not be responsible for any damages caused by the expiration.

Setup

1. How to take out the SIM card

  • Wear protection gloves and push out the SIM card from the back.
    *Card edges may be sharp. Be careful not to hurt hands/fingers.
    *Do not touch metal chip with bare hands. If accidentally touched, wipe gently with dry soft cloth before use.
  • Completely remove the SIM card from the card.
    *Please see your device's instruction manual in regards to the insertion and usage of the SIM card.
How to take out SIM Card

2. Start up your SIM card

  • SIM Card is activated before shipping.
  • Push out SIM card and insert into device.
  • Use the information below for device setup.
Access Point Name (APN)
mvno.net
Authentication ID (User name)
genki
Password
genki
Authentication Method
CHAP or PAP

3. APN setup instruction

OSPDF
Android 6.X
iOS 9.X

Contact

Please feel free to contact us!

We provide English and Japanese customer support, and are always happy to help.

For general inquiries, please check the FAQ found below.

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