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      Can I reinstall an eSIM after deleting it?

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      • Can I reinstall an eSIM after deleting it?

      More in 3. eSIM setup/activation

      • How do I install the eSIM using a QR code?
      • I won’t be able to access the set up email when I land in Japan because I won’t have the WiFi connection. How can I receive the instructions/QR code to set up the eSIM before I arrive?
      • What if the QR code doesn’t work or I can’t install the eSIM?
      • What should I do if mobile data doesn’t work after installing the eSIM?
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      • 2. Order Process
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      Can I reinstall an eSIM after deleting it?

      No. Once an eSIM has been successfully downloaded and then deleted from your smartphone, it cannot be reinstalled for free.

      If you need to re-download the eSIM after deletion, a 1,500 JPY re-download fee will apply. For this reason, we strongly recommend not deleting the eSIM after installation.

      Please contact us via our Contact Form regarding the deleted eSIM profile.

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      What should I do if mobile data doesn’t work after installing the eSIM?

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