Indications according to the Act on Specified Commercial Transactions

Assist Solutions Corp.
Daisuke Nagakawa
Office Address
3F Azabu Maruka Bldg., 3-8-2 Higashiazabu, Minato-ku, Tokyo
Office Phone Number (for Genki Mobile Services)
Business Hour
Monday – Friday : 10:00-18:00 (Closed on Saturdays, Sundays, National Holidays and designated holidays)
Website Address
E-mail Address
mail address
Sales Price (Unit)
*Pocket Wi-Fi Rental
Activation Fee : 3,000JPY
Daily Data Usage Cost :300JPY/day (Short Term 1GB/day Plan) / 500JPY/day (Short Term 5GB/day Plan) / 200JPY/day (Long Term 1GB/day Plan)

*SIM Card Rental
Activation Fee : 3,200JPY
Daily Data Usage Cost : 150JPY/day (Short Term 1GB/day Plan) / 120JPY/day (Long Term 1GB/day Plan)
Non-commodity Fees
Japanese Sales Tax (10%) will be charged separately.
Orders can be shipped within Japan only. Orders are accepted from 3 to 60 business days prior to the desired delivery date. Unexpected shipping delays caused by circumstances related to the courier may occur. Delivery to some remote islands and mountainous areas may not be available.
Shipping Cost
Shipping cost for pocket Wi-Fi and SIM card delivery will be included in “Activation Fee” cost.
Returning shipping cost will be covered by Assist Solutions Corp. only if the delivred SIM card is faulty.
Cancellations, Returns, Exchanges and Refunds
Order cancellations, returns or exchanges are not accepted unless the delivered pocket Wi-Fi device or SIM card is faulty.
We DO NOT accept any refund request at convenience stores after the payment.
Payment Methods
We accept credit card or PayPal payment only.

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