Indications according to the Act on Specified Commercial Transactions

Distributor: Assist Solutions Corp.
Representative: Daisuke Nagakawa
Office Address: 3F Azabu Maruka Bldg., 3-8-2 Higashiazabu, Minato-ku, Tokyo
Office Phone Number (for Genki Mobile Services): 050-1752-8444
Business Hour: Monday – Friday : 10:00-18:00 (Closed on Saturdays, Sundays, National Holidays and designated holidays)
Website Address: https://www.genkimobile.com
E-mail Address
Sales Price (Unit): *Pocket Wi-Fi Rental; Activation Fee : 3,000JPY; Daily Data Usage Cost :300JPY/day (Short Term 1GB/day Plan) / 500JPY/day (Short Term 5GB/day Plan) / 200JPY/day (Long Term 1GB/day Plan); *SIM Card Rental; Activation Fee : 3,200JPY; Daily Data Usage Cost : 150JPY/day (Short Term 1GB/day Plan) / 120JPY/day (Long Term 1GB/day Plan)
Non-commodity Fees: Japanese Sales Tax (10%) will be charged separately.
Shipping: Orders can be shipped within Japan only. Orders are accepted from 3 to 60 business days prior to the desired delivery date. Unexpected shipping delays caused by circumstances related to the courier may occur. Delivery to some remote islands and mountainous areas may not be available.
Shipping Cost: Shipping cost for pocket Wi-Fi and SIM card delivery will be included in “Activation Fee” cost.
Returning shipping cost will be covered by Assist Solutions Corp. only if the delivred SIM card is faulty.
Cancellations, Returns, Exchanges and Refunds: Order cancellations, returns or exchanges are not accepted unless the delivered pocket Wi-Fi device or SIM card is faulty.
We DO NOT accept any refund request at convenience stores after the payment.
Payment Methods: We accept credit card or PayPal payment only.

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