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      What should I do if mobile data doesn’t work after inserting the SIM?

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      • What should I do if mobile data doesn’t work after inserting the SIM?

      More in 4. SIM setup/ Activation

      • How do I install the Travel SIM card and start using mobile data?
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      What should I do if mobile data doesn’t work after inserting the SIM?

      If your phone shows signal but mobile data doesn’t work, it’s usually an APN or data setting issue. Please try:

      1. Turn Airplane Mode on and off
      2. Confirm Mobile Data is enabled
      3. Install/check the APN profile using the guides  and restart your phone:

      Android APN Guide

      IOS APN Guide 

      If it still doesn’t work, contact us via our Contact Form and we’ll help you troubleshoot.

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