Can I cancel my Travel SIM order?

Yes, you can cancel by contacting us via our Contact Form.

Free cancellation: 4 or more days before the start date

3,000 JPY fee: 3 days or less before the start date

Please note credit card transaction fees are non-refundable, and exchange rate differences aren’t included in refund calculations.

Thus, we recommend notifying us about the cancellation as early as possible. You can do so via our contact form.