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1GB/day eSIM CARD RENTAL

The best eSIM card for your trips to Japan? That would be Genki providing great coverage all across Japan!

eSIM Ready Before Arriving

You can download your eSIM before landing in Japan by following the directions on your eSIM download email.


Please note that the service period must be started to receive a download link, if your service period has not started yet a link will not be sent to you and you will be unable to download the eSIM.


Please look at the below document for more details about eSIM downloading.

eSIM Download Instruction (PDF file)


Please be informed that you will need to configure APN (Access Point Name) on your Smartphone based on our instructions shown below.

APN Setup Instruction for iOS (PDF file)

APN Setup Instruction for Android (PDF file)


Order is starting today or the next day you should receive a download email, which have instructions on how to download our eSIM plan. Follow the directions as stated on screen.

Open email for esim Set up

Setup

Open our eSIM download email.

Order is starting today or the next day you should receive a download email, which have instructions on how to download our eSIM plan. Follow the directions as stated on screen.

Open email for esim Set up

[Important Notices]

Please do not click the link to download the eSIM multiple times, please only click once.
If you have issues you can reinstall the APN profile but not the eSIM plan again, if the eSIM plan is uninstalled, it will be necessary to purchase another link for an eSIM.
Download links will not be sent until the start of the service date, if you plan to download the eSIM prior to landing in Japan please make sure your service date starts the day you plan to download the eSIM (all dates and times are JST). 

Open email for esim Set up

APN setup instruction.

Select your smartphone system from the left and check the APN setup instructions.

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Contact

Please feel free to contact us!

Staff support is entirely in English, if you have an issue, we have answers.

For general inquiries, please check the FAQ found below.

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