FAQ Category

eSIM

How do I install the eSIM using a QR code?
Can I reinstall an eSIM after deleting it?
What should I do if mobile data doesn’t work after installing the eSIM?
What if the QR code doesn’t work or I can’t install the eSIM?
I won’t be able to access the set up email when I land in Japan because I won’t have the WiFi connection. How can I receive the instructions/QR code to set up the eSIM before I arrive?