A Travel eSIM is a digital SIM that lets you use mobile data in another country without inserting a physical SIM card. Instead of swapping SIMs, you install the eSIM on a compatible smartphone by scanning a QR code. With a Japan Travel eSIM from Genki Mobile, travelers can buy their data plan online before […]

Multiple Japan Travel eSIMs ordered in a single purchase are sent to one email address only. All eSIM QR codes will be provided together in a single link. If you need to share eSIMs with companions, you can: Share the link with them, or  Take screenshots of each QR code and send them individually  We […]

No. Genki Mobile’s Japan Travel eSIM is a data-only eSIM and does not include a phone number. This means you cannot make traditional phone calls or send SMS text messages using the eSIM. However, you can still make calls and send messages using internet-based apps such as WhatsApp, Messenger, Instagram, LINE, and similar services. If […]

Yes, you can keep your home country phone number while using Genki Mobile’s Japan Travel eSIM, as long as your device is SIM-free and supports multiple SIMs. The travel eSIM can be used alongside your physical SIM or primary eSIM, allowing you to keep your original phone number for calls or messages while using the […]

To use Genki Mobile’s Japan Travel eSIM, your Android device must support eSIM and have an EID. Most newer Android models support eSIM, but menu names may vary depending on the manufacturer. Follow the steps below to check your EID and SIM lock status on Android: Open Settings and go to About Device or About […]

To use Genki Mobile’s Japan Travel eSIM, your iPhone must support eSIM and have an EID (Embedded Identity Document). Most newer iPhone models support eSIM and include an EID. Follow the steps below to check your EID and SIM lock status on iOS: Open Settings and tap General Tap About inside General Scroll down until […]