If your eSIM shows no signal or cannot connect to mobile data, please follow the steps below. 1. Check eSIM activation Make sure your eSIM has been activated correctly by following the activation guide: Activation Guide 2. Verify APN settings Confirm that the APN profile has been installed correctly on your device: iOS APN guide: […]

Genki Mobile’s 1GB per day Japan Travel eSIM uses NTT Docomo’s network, which offers the widest mobile coverage in Japan. This makes it suitable for travelers visiting major cities as well as countryside areas. Because the eSIM connects to a local Japanese network, travelers can start using mobile data immediately after landing at airports such […]