No. A Japanese address or phone number is not required to rent a Pocket Wi-Fi from Genki Mobile. This makes it convenient for tourists and short-term visitors who want internet access in Japan without setting up local contact details. Travelers simply choose a plan, select airport pickup or delivery, and complete the prepaid order online.

Genki Mobile accepts prepaid payments using major international methods, including Visa, Mastercard, American Express, JCB, Diners Club, Discover, and PayPal. Prepaying online makes it easy for international travelers to arrange Pocket Wi-Fi before traveling to Japan and pick it up immediately after landing. No cash payment is required at the airport.

Yes. You can request changes to their pickup location or rental dates after booking by contacting Genki Mobile’s support team via reservations@genkimobile.com. Changes are subject to availability, so it is best to notify as early as possible before arrival.

It is recommended to book a Pocket Wi-Fi at least 2–3 days before arriving in Japan. This allows enough time to prepare the device and arrange delivery to airport pickup counters or other locations. For travelers staying in Tokyo’s 23 wards, same-day delivery is available on weekdays for an additional fee if the order is […]

Yes. Genki Mobile offers prepaid Pocket Wi-Fi delivery to major Japanese airports, including Narita and Haneda. Travelers can select airport pickup during checkout, and the device will be waiting at the airport JAL ABC counter on the day of arrival. This option is ideal for travelers who want internet access immediately after landing in Japan, […]

To rent a Pocket Wi-Fi from Genki Mobile, start by visiting the homepage at www.genkimobile.com. When the page loads, you will see the main homepage layout.     Scroll down slightly to view Genki Mobile’s available services. From the service options, click on Pocket Wi-Fi.     You will be taken to the Pocket Wi-Fi […]