Genki Mobile’s Pocket Wi-Fi speed can be affected by settings or daily data usage. If your connection feels slow, please try the following steps. First, check whether the mobile data function on the device is turned on: Open the Settings menu on the Pocket Wi-Fi  Scroll to WAN Settings  Check the LTE/3G option  If it […]

Genki Mobile’s Pocket Wi-Fi is designed to be easy to use as soon as you receive it after landing in major Japanese airports such as Narita and Haneda. When you open the package, you will find the Pocket Wi-Fi device, a carrying pouch, a charging cable, and a portable spare battery charger included with your […]