FAQ Category

2. Order Process

Sim Card

How do I purchase a Travel Physical SIM card from Genki Mobile?

To order a Travel SIM from Genki Mobile, start by visiting www.genkimobile.com When the page loads, you will see the main homepage layout. Scroll down to view our services, then click SIM card. You will be taken to the SIM card detail page, where you can review information about Genki Mobile’s prepaid SIM card service […]

Sim Card

What payment methods are accepted for Travel SIM orders?

We accept prepaid payments using major international methods, including Visa, Mastercard, American Express, JCB, Diners Club, and Discover. No cash payment is required at the airport, allowing travelers to avoid the hassle of remembering payments after going through immigration.