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      Can I change my pickup location or rental dates after booking?

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      • Can I change my pickup location or rental dates after booking?

      More in 2. Order Process

      • Can I pick up my Pocket Wi-Fi right after landing at the airport?
      • Do I need a Japanese address or phone number to rent a Pocket Wi-Fi?
      • How do I rent a Pocket Wi-Fi from Genki Mobile?
      • How far in advance should I book a Pocket Wi-Fi for Japan?
      • What payment methods are accepted for Pocket Wi-Fi rental?
      Read more
      • 1. General Inquiries
      • 3. Pocket Wi-Fi Setup
      • 4. Compensation
      • 5. Cancellation/Refund

      Can I change my pickup location or rental dates after booking?

      Yes. You can request changes to their pickup location or rental dates after booking by contacting Genki Mobile’s support team via our Contact Form. Changes are subject to availability, so it is best to notify as early as possible before arrival.

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