POCKET Wi-Fi RENTAL

Keeping you connected to friends and family from anywhere in Japan with NTT Docomo’s 4G/LTE network.

Pickup / Delivery

CAMPAIGN

Airport Delivery

¥500 FREE!!

Delivery to your airport of choice for pickup!

Please check our airport delivery page for more details on pickup locations & operating hours.
Please be sure to place your order at least 2~4 days prior to your desired pickup date.

Delivery Service

FREE!!

Delivery to your designated location (e.g. hotel, residence, office) for your collection!

To ensure a smooth rental period, we do our best to have the device delivered one day prior to the starting date.

To maintain this level of service, we require order placement 2~3 days prior to the rental period.
Expedited shipping available for an extra fee.
Please check our shipping map for more details.

Walk-In Pickup

FREE!!

Come by our office and pickup your rental unit!

We are located within 1 min. from Exit 6 of Azabu-Juban Station making it easy access from Roppongi, Shinjuku, Shibuya, and Ginza.

Our Address:
3F Maruka Bldg., 3-8-2 Higashi-Azabu,
Minato-ku, Tokyo 106-0044
MAP

Operating Hours: Monday-Saturday 10am-6pm, excluding Japanese national holidays
03-6869-2731 (within Japan)/ +81-3-6869-2731 (from overseas)

Express Shipping

¥1,500

For express shipping orders must be placed before 2pm of the day the order is placed.

Deliveries cannot be made to airports and can only be made to locations in the 23 wards.

Delivery may take from 3-4 hours and you must be present when the delivery is made.

Connect

Pocket Wi-Fi device is preconfigured for immediate use!

Open package and check contents.

Open package and check contents. Carrying pouch and charger included with all rentals. A spare portable battery charger is available separately.

Simply press the power button on the side of the portable WiFi device to turn it on.

Simply press the power button on the side of the Pocket Wi-Fi device to turn it on.

Find your WiFi network.

Find your WiFi network. Enter the provided ID and password to connect.

Return

Return Shipping Service

A return package will be enclosed in the box. You can return your items using this return package via any post box or post office anywhere in Japan!
The return package comes with a tracking number for your reference.

Lawson convenience stores also accept post mail.

*Note: There are post boxes available on the departure lobby of most Japanese airports. However, there are no post boxes or post offices after the airport security checkpoint.

Walk-In Drop-Off

Come by our office and drop off your rental unit!

We are located within 1 min. from Exit 6 of Azabu-Juban Station making it easy access from Roppongi, Shinjuku, Shibuya, and Ginza.

Our Address:
3F Maruka Bldg., 3-8-2 Higashi-Azabu,
Minato-ku, Tokyo 106-0044
MAP

Operating Hours: Monday-Saturday 10am-6pm, excluding Japanese national holidays
03-6869-2731 (within Japan)/ +81-3-6869-2731 (from overseas)

Contact

Please feel free to contact us!

We provide English and Japanese customer support, and are always happy to help.

For general inquiries, please check the FAQ found below.

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