1GB SIM CARD RENTAL

Changing your mobile experience for the better with our SIM cards, brought to you by NTT Docomo’s 4G/LTE network.

Pickup / Delivery

CAMPAIGN

Airport Delivery

¥500 FREE!!

Delivery to your airport of choice for pickup!

Please check our airport delivery page for more details on pickup locations & operating hours.
Please be sure to place your order at least 2~4 days prior to your desired pickup date.

Delivery Service

FREE!!

Delivery to your designated location (e.g. hotel, residence, office) for your collection!

To ensure a smooth rental period, we do our best to have the device delivered one day prior to the starting date.

To maintain this level of service, we require order placement 2~3 days prior to the rental period.
Expedited shipping available for an extra fee.
Please check our shipping map for more details.

Walk-In Pickup

FREE!!

Come by our office and pickup your rental unit!

We are located within 1 min. from Exit 6 of Azabu-Juban Station making it easy access from Roppongi, Shinjuku, Shibuya, and Ginza.

Our Address:
3F Maruka Bldg., 3-8-2 Higashi-Azabu,
Minato-ku, Tokyo 106-0044
MAP

Operating Hours: Monday-Saturday 10am-6pm, excluding Japanese national holidays
03-6869-2731 (within Japan)/ +81-3-6869-2731 (from overseas)

Express Shipping

¥1,500

For express shipping orders must be placed before 2pm of the day the order is placed.

Deliveries cannot be made to airports and can only be made to locations in the 23 wards.

Delivery may take from 3-4 hours and you must be present when the delivery is made.

Setup

1. Take out SIM card.

  • Wear protective gloves and remove from plastic case.*
  • Remove the SIM card from the case and insert into device.

*Card edges may be sharp. Be careful not to hurt hands/fingers. Do not touch metal chip with bare hands. If accidentally touched, wipe gently with dry soft cloth before use.

How to take out SIM Card

2. Setup your SIM card.

  • SIM card is activated before shipping.
  • Insert SIM card into your device.*
  • Use the information to the right for setup.

*Please see your device’s instruction manual in regards to the insertion and usage of the SIM card.

Access Point Name (APN)
mvno.net
Authentication ID (User name)
genki
Password
genki
Authentication Method
CHAP or PAP

Return

Return Shipping Service

A return package will be enclosed in the box. You can return your items using this return package via any post box or post office anywhere in Japan!
The return package comes with a tracking number for your reference.

Lawson convenience stores also accept post mail.

*Note: There are post boxes available on the departure lobby of most airports. However, there are no post boxes or post offices after the airport security checkpoint.

Walk-In Drop-Off

Come by our office and drop off your rental unit!

We are located within 1 min. from Exit 6 of Azabu-Juban Station making it easy access from Roppongi, Shinjuku, Shibuya, and Ginza.

Our Address:
3F Maruka Bldg., 3-8-2 Higashi-Azabu,
Minato-ku, Tokyo 106-0044
MAP

Operating Hours: Monday-Saturday 10am-6pm, excluding Japanese national holidays
03-6869-2731 (within Japan)/ +81-3-6869-2731 (from overseas)

Contact

Please feel free to contact us!

We provide English and Japanese customer support, and are always happy to help.

For general inquiries, please check the FAQ found below.

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