| Name of Airport | Sign-up Deadline | Pick-up Counter | ||
|---|---|---|---|---|
| Narita International Airport Terminal 1 (South Wing & North Wing) | NRT | 3 days in advance (2 days in advance by Airport Express Delivery) | QL Liner Counter | 6:30am-Last Flight (Everyday) |
| Narita International Airport Terminal 2 | NRT | 3 days in advance (2 days in advance by Airport Express Delivery) | QL Liner Counter | 6:30am-Last Flight (Everyday) |
| Haneda International Airport | HND | 3 days in advance (2 days in advance by Airport Express Delivery) | JAL ABC Counter | 24 hours (Everyday) |
| Kansai International Airport Terminal 1 | KIX | 3 days in advance | JAL ABC Counter | 6:15am-10:30pm (Everyday) |
| New Chitose Airport | CTS | 4 days in advance | Post Office | 9am-5pm (Everyday) |
| Chubu Centrair International Airport | NGO | 3 days in advance | Post Office | 9am-5pm (Closed Saturdays, Sundays & Holidays) |
As there are two QL Liner counters on the 1st floor of Terminal 1 of Narita Airport, one in the North Wing, and the other in the South Wing, please be sure to place your order accordingly. However, if an order is placed for the wrong QL Liner counter, it is still possible to walk to the other wing and pick up your device.
Exit the South Wing customs inspection and turn right to find the South Wing QL Liner. Exit the North Wing customs inspection and turn left to find the North Wing QL Liner.
Please check which terminal your flight will be arriving at by checking the Narita Airport Airline Search. If your flight arrives at Terminal 1, please also be sure to check whether your flight will be arriving in the North Wing or the South Wing. Although we will double check your delivery request, we cannot be held accountable for inconveniences caused by delivery to the incorrect counter. If you have any inquiries, please feel free to contact us.
Exit the customs inspection and turn left. The QL Liner is located between the South Entrance 1 and South Entrance 2.
If your flight arrives at Terminal 3, please walk over to the terminal 2 QL Liner as there is no QL Liner in Terminal 3. Terminal 2 and 3 are connected and so it will be about a 500m walk.
Please check which terminal your flight will be arriving at by checking the Narita Airport Airline Search. Although we will double check your delivery request, we cannot be held accountable for inconveniences caused by delivery to the incorrect counter. If you have any inquiries, please feel free to contact us.
After exiting to the arrival lobby, turn right and the JAL ABC Counter will be located near an elevator.
Exit the South Gate and turn left. The JAL ABC Counter will be located beside the coin operator battery chargers.
The post office is located on the second floor beside Uniqlo.
