Deliveries to QL Liner/JAL ABC counters and airport post offices are available, depending on your airport of choice.
QL Liner counters operate until one hour after the last flight arrival, accomodating even to flight delays.
The JAL ABC counter operates 24 hours at Haneda Airport but is only open from 6:30am to 10:30pm at Kansai Airport.
Operation hours of post offices are subjected to their respective business hours. If you would like to have the delivery made to post offices, please select this delivery method at your own risk.
Please be sure to place your order at least 3 days in advance to your pickup date.
| Name of Airport | Sign-up Deadline | Pick-up Counter | ||
|---|---|---|---|---|
| Narita International Airport Terminal 1 (South Wing & North Wing) |
NRT | 3 days in advance (2 days in advance by Airport Express Delivery) |
QL Liner Counter |
6:30am-Last Flight (Everyday) |
| Narita International Airport Terminal 2 | NRT | 3 days in advance (2 days in advance by Airport Express Delivery) |
QL Liner Counter |
6:30am-Last Flight (Everyday) |
| Haneda International Airport | HND | 3 days in advance (2 days in advance by Airport Express Delivery) |
JAL ABC Counter |
24 hours (Everyday) |
| Kansai International Airport Terminal 1 | KIX | 3 days in advance | JAL ABC Counter |
6:15am-10:30pm (Everyday) |
| New Chitose Airport | CTS | 4 days in advance | Post Office | 9am-5pm (Everyday) |
| Chubu Centrair International Airport | NGO | 3 days in advance | Post Office | 9am-5pm (Closed Saturdays, Sundays & Holidays) |
QL Liner Operating Hours: 6:30am-Last Flight [Open Everyday]
As there are two QL Liner counters on the 1st floor of Terminal 1 of Narita Airport, one in the North Wing, and the other in the South Wing, please be sure to place your order accordingly. However, if an order is placed for the wrong QL Liner counter, it is still possible to walk to the other wing and pick up your device.
Exit the South Wing customs inspection and turn right to find the South Wing QL Liner. Exit the North Wing customs inspection and turn left to find the North Wing QL Liner.
Please check which terminal your flight will be arriving at by seeing here. If your flight arrives at Terminal 1, please also be sure to check whether your flight will be arriving in the North Wing or the South Wing. Although we will double check your delivery request, we cannot be held accountable for inconveniences caused by delivery to the incorrect counter. If you have any inquiries, please feel free to contact us.
QL Liner Operating Hours: 6:30am-Last Flight [Open Everyday]
Exit the customs inspection and turn left. The QL Liner is located between the South Entrance 1 and South Entrance 2.
If your flight arrives at Terminal 3, please walk over to the terminal 2 QL Liner as there is no QL Liner in Terminal 3. Terminal 2 and 3 are connected and so it will be about a 500m walk.
Please check which terminal your flight will be arriving at by seeing here. Although we will double check your delivery request, we cannot be held accountable for inconveniences caused by delivery to the incorrect counter. If you have any inquiries, please feel free to contact us.
JAL ABC Operating Hours: 24 hours [Open Everyday]
After exiting to the arrival lobby, turn right and the JAL ABC Counter will be located near an elevator.
JAL ABC Operating Hours: 6:15am-10:30pm [Open Everyday]
Exit the South Gate and turn left. The JAL ABC Counter will be located beside the coin operator battery chargers.
Post Office Operating Hours: 9am-5pm [Open Everyday]
The post office is located on the second floor beside Uniqlo.
Post Office Operating Hours: 9am-5pm [Closed Saturdays, Sundays, & Holidays]
